Spooky’s Fancy Dress is here to serve the customer. We believe that the customer is King and that service is very important to us. We are a young company but with many years of experience in the retail, online and sales business.
We have a facility where a customer can suggest a costume and we will try everything within our power to try and find that costume for you. We deal with all the major UK Wholesalers giving us a fantastic range to choose from.
We try our best to make sure that we have the full range of costumes in stock but some costumes are very popular and we might not have it in stock but our turn around time to replace an out of stock costume is one day.
We only buy top quality costumes from reputable suppliers and all our costumes are either licensed and or Branded. There are a huge amount of costumes being sold by other websites that are not branded and the quality is very poor. Please be aware of these costumes.
As we said before the customer is King. If you are not happy with your costume in any way, it does not fit you or it is not what you expected (which can happen) all you have to do is contact us and let us know, we will then advise you what to do next and inform you of the quickest and easiest way to return the costume.